If you receive a damaged or defective item that was purchased on miir.com, we can offer a replacement or return for online store credit. Please contact us and provide your order number and a photo of the defect. Upon receiving this information, we will initiate a replacement order. There is no need to send back your defective product unless you are requested to do so.
If you received a damaged item purchased at another retailer (including Amazon) please seek assistance from the original place of purchase as they will be best able to help you with this transaction. If the original place of purchase is unable to assist please contact us.
If you experience any issues with your MiiR product down the road, we offer a lifetime warranty on all MiiR items regardless of where they were purchased.